If you crave for the personal touch in customer service, be sure to eat at So Pho at Jem, Jurong Gateway Road.
Each time I ate there, the server’s thumb was in the soup!
Once, when my dining companion gently chided the server, she became defensive and retorted that she was simply doing what management has taught her to do.
Sure, I believe in the personal touch but I sure don’t appreciate anyone’s body part in my soup.